We've worked with families across Singapore who needed support for elderly parents and disabled relatives. These case studies show what actually happened when we stepped in.
Every family we meet faces different challenges. Some need help with daily routines. Others are looking for ways to rebuild social connections. Here's what we learned from two families who reached out last year.
Mr. Ong was struggling after his stroke. Simple things like getting dressed or preparing meals felt impossible. His daughter worked full-time and couldn't be there every day.
We started with morning visits three times a week. Our care assistant helped him practice movements his physiotherapist recommended. Within weeks, he was making his own breakfast again.
Mrs. Lim stopped leaving her flat after her husband passed away. Her children worried she was becoming isolated. She'd always loved gardening but gave it up.
We connected her with a community garden group nearby. Our companion went with her the first few times until she felt comfortable. Now she goes twice a week on her own.
There's no standard template for care. But there are steps we follow that help us understand what each person actually needs.
We visit the person at home and talk to family members. This usually takes about an hour. We're looking at the living space, daily routines, and what's working or not working right now.
Based on what we learned, we draft a plan. This includes which services might help, how often visits should happen, and what goals make sense. We send this to the family within three days.
We introduce the family to a care assistant who fits their situation. Language matters here. So does personality. If the match doesn't feel right after two visits, we find someone else.
Every two weeks, we call to see how things are going. Every month, we visit in person. Care needs change, and we adjust the plan when they do.
After working with over 200 families in Singapore, we've noticed some patterns. The families who see the biggest improvements usually have three things in common.
Families who reach out when they first notice struggles have better outcomes. Waiting until someone falls or can't manage at all makes recovery harder. Early support means keeping independence longer.
The most successful arrangements involve everyone talking honestly. When the elderly person, family members, and our care staff all share concerns and ideas, we can adjust quickly. Nothing improves if people stay quiet about problems.
Big goals feel overwhelming. Getting dressed independently matters more than vague hopes about "getting better." When we break down what independence actually looks like day-to-day, progress becomes visible.
These numbers come from our client feedback surveys conducted between January and November 2024. Results reflect families who maintained service for at least three months.
We use cookies to improve your experience and analyze site usage. By continuing, you consent to our Cookie Policy. You can manage your preferences anytime.